Frequently asked questions

We recommend booking at least 24 hours in advance to guarantee availability — especially in peak season.

All transfers from TFS and TFN include free flight tracking. We adjust the pickup time automatically; you do not need to call us.

Yes. You can add baby seats, child seats or booster seats during checkout for €3 each.

Yes. Free changes and cancellations up to 24 hours before pickup. Just contact our 24/7 support.

Small pets in carriers are welcome at no extra cost. For larger animals please contact us before booking.

You can pay in cash to the driver or, if you prefer, by card online. Online card payment is currently being rolled out.